Identify the request
- Provide the requesting organisation, a work email and the employee’s full name.
- Include an employee ID if available, and describe the purpose and exact scope of the check.
- Only request information you have permission to obtain.
Prepare the authorisation
- Attach the employee authorisation letter as a PDF no larger than 2 MB.
- Make sure the authorisation covers your organisation and the intended verification.
- Do not attach government IDs, bank details or unrelated personal records.
Understand the review
- HR checks the underlying employment record and requester authority before sharing information.
- Access to an email inbox does not, by itself, prove authority to receive employment information.
- The team may ask for clarification; turnaround depends on the records and checks needed.
Keep the reference
- Save the submission reference and quote it in follow-ups.
- Email-only submissions are followed up by email. Private portal requests have online history when the portal is available.
- Keep private access links to yourself and download only documents intended for you.
General planning guidance. Scope and response commitments are agreed with the DEJOIY team.
Start an authorised request ↗